MOOO · Customer ordering

Keep the customer posted when it's late or lost

SS-9170
Consumer Order Flow (SS-9032) · griddle order tracking
← All screens
📱 Mobile appnative iOS / Android — INFI's late/lost banners over Uber's embedded (webview) map
10:24●●●  5G  81%

Order #3270

Delivery
Running a little lateDiego hit traffic on Pearl St. New ETA 10:32 (was 10:18) — your order is safe and still on the way.
Running late
Updated ETA 10:32 — thanks for hanging in there. Live tracking by Uber.
direct.uber.com/track/… · liveUber
🛵
New ETA
10:32 · 1.4 mi
Live map & courier come from Uber — embedded in-app (webview). During a delay Uber keeps updating the map; INFI surfaces the revised ETA in the banner above.
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State A · Running late
Running ~10 min lateTraffic on the route. New ETA 10:32. The order is safe and still on the way — no action needed.
State B · Live updates paused / lost
Live location pausedWe've briefly lost the courier's live map. Uber confirms your order is still out for delivery — we'll resume the map shortly. Contact support if it doesn't clear.
🖥 Online ordering · webdesktop — INFI's late banner above Uber's embedded (iframe) map + order panel
order.sunsetgrill.com/order/3270/track
Sunset Grill
M
← Orders

Track order · #3270

Running a little lateDiego hit traffic on Pearl St. New ETA 10:32 (was 10:18) — your order is safe and still on the way.
direct.uber.com/orders/3270/track · liveUber
🛵
New ETA
10:32 · 1.4 mi
Live map & courier by Uber — embedded via iframe. The revised ETA is surfaced by INFI in the banner above.
Running late
Updated ETA 10:32 — thanks for hanging in there. Live tracking by Uber.
Order #3270
📍
Deliver to
219 Pearl St, Apt 4B · Ring buzzer 4B
🧾
Order total
$38.18 · 3 items