MOOO · Customer ordering

Track the delivery live

SS-9169

Consumer Order Flow (SS-9032) · griddle order tracking

← All screens

📱 Mobile appnative iOS / Android — Uber's tracking page in an in-app webview

10:12●●● 5G 84%

Order #3270

Delivery

On the way

Diego is heading to you — arriving around 10:18. Live tracking by Uber.

direct.uber.com/track/… · liveUber

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Arriving

10:18 · 1.1 mi

Live map, courier & ETA come from Uber — Uber Direct's per-delivery tracking page, embedded in-app (webview). Call or message the courier from Uber's page.

Deliver to

219 Pearl St, Apt 4B · Ring buzzer 4B

Order total

$38.18 · 3 items

Home

Orders

Account

User story

As a customer I want to track my delivery live — so that I know where my food is and when it will arrive.

Where it lives

Uber tracking · embeddedWebview (mobile) / iframe (web)INFI order chromeContact courier via Uber

Acceptance criteria

AC1Tapping Track opens Uber Direct's tracking_url embedded in-app — a webview on mobile, an iframe on web.
AC2The live map, courier, route & ETA are Uber's hosted page — INFI does not rebuild them.
AC3INFI wraps the embed in app chrome and shows the order context (deliver-to, order total).
AC4The customer contacts the courier (call / message) from Uber's embedded page.
AC5On completion the tracking_url expires → the screen falls back to the final delivery status.

Design notes — full handoff

UX follows the technical capability: Uber Direct returns a per-delivery tracking_url, so rather than build a courier map INFI embeds Uber's hosted tracking page — webview (mobile) / iframe (web). Uber owns the live map, courier, route & ETA; INFI owns the order context + the milestone notifications (SS-9197).
Dev-confirm / risk: the web iframe may be blocked by Uber's X-Frame-Options / frame-ancestors → fall back to opening in a new tab; the tracking_url is per-delivery and expires after completion.
⚠ White-label caveat: the guest sees Uber's brand inside the embed — a deliberate deviation from the deck's white-label promise (p3/p8 "guest never sees Uber"), chosen to reuse Uber's real tracking rather than rebuild it. Recorded here + SS-9047.

🖥 Online ordering · webdesktop — Uber's tracking page embedded via iframe (left) + INFI order panel (right)

order.sunsetgrill.com/order/3270/track

SSunset Grill

MenuLocationsOrders

← Orders

Track order · #3270

direct.uber.com/orders/3270/track · liveUber

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